Privacy Policy

1. Information We Collect

Information you provide directly:

• Name, phone number, and email address (via contact forms or booking inquiries)
• Event details, guest count, and venue information provided during booking
• Payment information processed through third-party payment processors (Zelle, Venmo, Square)
• Photos, videos, or media shared with us for engraving or design reference

Information collected automatically:

• Website usage data (pages visited, time on site) via analytics tools
• IP address and device/browser type
• Social media interaction data on Gold + Glow accounts

2. How We Use Your Information

• To respond to booking inquiries and confirm reservations
• To provide and fulfill services as contracted
• To send booking confirmations, invoices, and event reminders
• To improve our website and marketing content
• To share event photos or videos in our marketing (subject to your signed photo release)
• To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Payment processors (Zelle, Venmo, Square) solely to process your payment
• Service providers who assist in operating our business
• Legal authorities if required by law or court order

4. Photo & Media Use

We may photograph and video record at events for marketing purposes. Specific use of your image is subject to the Photo, Video & Model Release you sign at the time of service.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. Client records and signed agreements are retained for a minimum of 3 years.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. No method of data transmission or storage is 100% secure.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete personal information we hold about you. To make such a request, contact us using the information below.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Cookies and Tracking Technologies

What are cookies? Cookies are small text files stored on your device that help us remember your preferences and improve your experience.

Types of cookies we use:

• Essential cookies: Required for website functionality (login, form submission, security)
• Analytical cookies: Help us understand how visitors use our website (Google Analytics)
• Marketing cookies: Allow us to track and optimize marketing campaigns on social media platforms

Your cookie choices: You can accept or decline cookies through our cookie consent banner. You can also manage cookies through your browser settings. Declining non-essential cookies will not affect basic website functionality.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on our website with a revised effective date.

11. Contact Us

Email: [email protected]

Phone: 863-589-3455

Website: goldglowevent.co

Social: @goldgloweventco

This document is prepared by Gold + Glow Event Co. and constitutes a binding agreement upon signature. Governed by the laws of the State of Florida.